After a lengthy queue at Customs and a speedy transfer, we arrived at St. Martin's Lane Hotel
Though the service was excellent and our room was ideal, the staff put us off for a while about the condition of our belongings.
When the porter brought our bag to us, it was gaping open, shredded at the corners, and held together with tape. I could close the latches with the suitcase empty, but the inside was exposed.
Just the same, nothing was damaged or missing.
We went got an excellent new suitcase on Picadilly and gave our destroyed bag to the porter.
"I'll take it outside," he said, "I need something to kick."
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